Terms and Conditions
Effective Date: June 20, 2025
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE PLATFORM. YOUR USE OF THE PLATFORM CONSTITUTES YOUR UNCONDITIONAL AGREEMENT TO BE BOUND BY THESE TERMS.
1. INTRODUCTION AND ACCEPTANCE
1.1. These Terms and Conditions ("Terms") constitute a legally binding agreement between You ("User", "You", "Your") and TAPE A TALE SOLUTIONS PRIVATE LIMITED ("Company", "We", "Us", "Our").
1.2. These Terms govern your access to and use of the website www.tapeatale.com, and its associated services, including event ticketing and content hosting (collectively, "the Services").
1.3. These Terms incorporate by reference our Privacy Policy. By agreeing to these Terms, you are also agreeing to the Privacy Policy.
2. USER ELIGIBILITY
The Services are not available to persons under the age of 18 or to any Users suspended or removed from the system by the Company. You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of India.
3. EVENT TICKETING, PAYMENTS, AND REFUNDS
3.1. Ticket as a Revocable License: Each ticket purchased is a revocable license to attend a particular event and is subject to the terms herein and any additional terms applicable to that event. 3.2. Pricing and Payment: All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes (such as GST). The Company uses third-party payment gateways and is not responsible for any errors, delays, or security breaches originating from the payment gateway. 3.3. No Resale: The commercial resale of tickets is strictly prohibited. Tickets are for personal use only. 3.4. Refund and Cancellation Policy: a. Unless explicitly stated otherwise for a specific event, all ticket sales are final and non-refundable. b. In the event that the Company cancels an event, we will offer a full refund of the ticket's face value. c. In the event that an event is postponed, your ticket will be valid for the rescheduled date. No refunds will be issued for postponed events. d. The Company's liability in case of event cancellation or postponement is strictly limited to the face value of the ticket. We shall not be liable for any ancillary expenses incurred by the ticket holder (e.g., travel, accommodation).
4. USER-GENERATED CONTENT (UGC)
4.1. License Grant: By submitting, posting, or displaying any content (including but not limited to stories, scripts, videos, comments, text, or images) on or through the Platform ("Your Content"), you grant the Company a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, and fully sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display Your Content (in whole or in part) in any form, media, or technology now known or later developed. 4.2. Representations & Warranties: You represent and warrant that: a. You are the sole creator and owner of Your Content, or you have the necessary licenses, rights, and permissions to grant the license set forth herein. b. Your Content does not and will not infringe upon, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, or right of publicity. c. Your Content is not defamatory, libelous, obscene, pornographic, harassing, threatening, or otherwise unlawful. 4.3. Indemnification for UGC: You agree to indemnify, defend, and hold harmless the Company and its affiliates, directors, officers, and employees from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with a breach of your representations and warranties in this Clause 4. 4.4. Right to Remove: The Company reserves the absolute right, in its sole discretion, to remove, screen, or edit any of Your Content at any time and for any reason without notice.
5. INTELLECTUAL PROPERTY RIGHTS
5.1. All content on the Platform, including but not limited to text, graphics, logos, button icons, images, audio clips, video clips, digital downloads, data compilations, and software, other than User-Generated Content, is the property of the Company or its content suppliers and is protected by Indian and international copyright and trademark laws.
6. PROHIBITED CONDUCT
You agree not to: a. Use the Platform for any illegal purpose or in violation of any local, state, national, or international law. b. Harass, threaten, or defraud other Users. c. Upload or distribute any virus, worm, or other malicious software. d. Reverse engineer, decompile, or otherwise attempt to discover the source code of the Platform. e. Interfere with the proper working of the Platform or any security-related features.
7. DISCLAIMER OF WARRANTIES
THE PLATFORM AND THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
8. LIMITATION OF LIABILITY
IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE PLATFORM; (III) ANY CONTENT OBTAINED FROM THE PLATFORM; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE COMPANY EXCEED THE GREATER OF THE AMOUNT YOU PAID TO THE COMPANY (IF ANY) IN THE LAST SIX MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM OR ONE THOUSAND INDIAN RUPEES (INR 1,000).
9. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless the Company from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Service; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right.
10. GOVERNING LAW AND DISPUTE RESOLUTION
10.1. Governing Law: These Terms shall be governed by the laws of India. 10.2. Dispute Resolution: Any dispute, claim or controversy arising out of or relating to these Terms shall be resolved by binding arbitration. The arbitration shall be conducted in Gurugram, Haryana, in the English language, by a sole arbitrator appointed by the Company, and in accordance with the Arbitration and Conciliation Act, 1996. The decision of the arbitrator shall be final and binding. The courts in Gurugram, Haryana shall have exclusive jurisdiction over any appeals from an arbitration award.
11. GENERAL PROVISIONS
11.1. Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement between you and the Company. 11.2. Severability: If any provision of these Terms is held to be invalid or unenforceable, that provision will be struck, and the remaining provisions will be enforced. 11.3. Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. 11.4. Contact: For any questions about these Terms, please contact us at contact@tapeatale.com.